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Elize H

1 reviews | Active since Oct 2020

25 Nov 2024, 14:29

ABSA toll free numbers is useless

Waiting hours for an agents to pick up on the 0860 numbers. They must get more people to help!

0
Replies (3)
Absa
Absa's reply25 Nov 2024, 14:42
Official
Dear Elize
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
  
RegardsPravesh BejayCustomer Value Management
EH
Elize H's update25 Nov 2024, 16:36
Reviewer Update
Thank you Pravesh

Absa
Absa's reply26 Nov 2024, 08:20
Official
Dear Elize

Please respond to the email sent to assist your daughter further.

RegardsPravesh BejayCustomer Value Management