Absa Tokai

Absa Tokai Cape Town

Absolutely TERRIBLE SERVICE!! The first time I went there I waited so long but then again it’s a bank so I was like it’s ok but then when I got home to use my new bank account on the banking app with absa the lady had set my limits to all 0 so I wasn’t able to do any transactions which means now I had to go back to the branch all the way back there another day which is such a waste of time and petrol !!! When it should have been done right the first time but that didn’t even make me mad what made me mad is when I went again there was a other lady that assisted me and she took forever to just to change my limits she was doing everything I didn’t ask for all I asked for was to change my limits simply as that so that I could use the app but no she couldn’t do that she ended up making me delete the app and reinstall it and then it didn’t want to work because the wifi that you only get for 30 mins was over because she took so long then got the nerve to tell me to leave and go buy data and come back are you mental ? So I must go out wait again and then see you again and not being sure if you will get it sorted so I was very angry I just left when I got home I got the app to work but the limits was still not working so I just left it so now a few days later the app tells me that I am suspended WHAT THE ACTUAL **** IS THIS BULL**** !!! And it says I must go in the branch for the 3rd flipper time !!! Which I’m not I’m going to actually close this account because absa which I thought was good is given me more headache than anything else !!! Honestly I’m going to Capitec which the service is so much more better there isn’t rude staff and they actually know what they doing I don’t know how some people got a job at absa