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Gary O

1 reviews | Active since Dec 2016

03 Mar 2017, 17:10

ABSA - "Today, tomorrow, but definitely not together"

<p>I app**** for a Personal Loan of R140 000 in Jan 2017 and was approved for the loan amount. I advised ABSA that i was looking at various costs on repaying this back to them and would get back to them, no notification of a 5 day "shelf life" is mentioned in the quote.</p> <p>I called ABSA today and made an enquiry into the loan to be told it was closed off as i took longer than 5 days to accept the loan. I re-did a new loan application to be told i am not approved as i have a judgement on my name. This has been on my name for the past 2-3 years, how was the previous loan approved if this is the case???</p>

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Replies (1)
Absa
Absa's reply06 Mar 2017, 11:07
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd