Absa To lazy to help
I have nornal tjekaccount. Fotr every transaction i do o get send otp and email from company stating they received dep. Now sudd2nly i have more tgan 27000 hanging trans still waiting to be clered 2ich neitger me or the merchant involved lottostar have no knowledge of and i did not receive otp for any of 5he transactions i an disputing. Now absa telling me they cant do anyrhing to help me. Totally unacceptable.
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Absa's replyOfficial
10 Feb 2020, 10:17Dear Henry Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply10 Feb 2020, 10:17
Official
Dear Henry Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd