CZ
CARA Z
1 reviews | Active since Jul 2020
10 Jul 2020, 15:50
ABSA - TITLE DEEDS MISSING
I am very disappointed with the service that my Father has received from ABSA, the sale of his property has been delayed by 6 weeks because ABSA has lost the original title deeds.The Conveyancing attorneys have been following up every day without luck. Even Action Line are unable to assist! It seems as if title deeds are unobtainable from ABSA?
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Absa's replyOfficial
13 Jul 2020, 15:30Dear Cara
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,
Lebogang Masiane
Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,
Lebogang Masiane
Group Customer Care
Absa's reply13 Jul 2020, 15:30
Official
Dear Cara
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,
Lebogang Masiane
Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically .
Kind regards,
Lebogang Masiane
Group Customer Care