PP
Petri P
1 reviews | Active since Oct 2023
11 Oct 2023, 09:17
ABSA title deed fiasco
I have been in a 10 month process to have restrictions lifted on my title deed as held by Absa Bank. After finally getting the deed and permission sent to their appointed lawyers and making payment to their lawyers to submit the changed title deed for approval, my lawyers still had to collect the title deed from the Absa appointed lawyers and submit it themselves.
This is a complete waste of my time and money and has delayed the process beyond any reasonable time.
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Replies (1)Absa's replyOfficial
11 Oct 2023, 11:37Dear Petri Du Plooy, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply11 Oct 2023, 11:37
Official
Dear Petri Du Plooy, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
