ABSA TIME TO SERIOUSLY REASSESS YOUR SERVICE

So this is a follow-up from my posting on this platform last week.....

I received a call from a member of the social media department requesting I forward all information through to her which I did. I later received another call from a representative of the benefits team who said ' I'm calling in regards to the complaint you have about the benefits team!' Wow how very personal!!!! Despite being very clear in my emails to her colleague earlier that I should not be asked yet again to divulge my children's id nos etc. and that given the number of times I have mailed with regards to these voucher challenges my details should be easily obtainable from their systems....I was called to say I did not supply my childrens information and they need id nos etc. Imagine my absolute frustration!!!

I refused and once again directed her to their benefits email inbox! My experience on several occasions has been that ABSA employees DO NOT READ!

The following day I think it was, I received TWO vouchers (6 vouchers were invalid). Today I went to redeem these vouchers and once again surprise - THEY DONOT WOR****!

What a total mess.... So after all that... I had to endure embarrassment at the 'Absa partner' yet again...

I have yet to request February vouchers!!!! Should I even bother....I ask myself!