TM
Tiffany M
1 reviews | Active since Jun 2018
12 Aug 2019, 08:39
Absa threats
I am discussed with the service absa vehicle and asset finance call center agents have been giving me. I have had two telephone conversations with two different agents about the same thing like the notes on the systems to keep communication clear. I’ve tried explaining my situation as best as I can and asked for options to woo remedy it however all I’m given is threats. I have never experienced such bad service
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
12 Aug 2019, 14:15 Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply12 Aug 2019, 14:15
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne le Grange
Specialist Case Manager
Customer Value Management
Best regards,
Absa's replyOfficial
12 Aug 2019, 14:16 Hi Tiffany Mabunda, My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***7 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide
Best regards,
Absa's reply12 Aug 2019, 14:16
Official
Hi Tiffany Mabunda, My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***7 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide
Best regards,