Absa Threatens Clients

I like Absa values "pride in service delivery" and " Customer first"

Today, 27 July 2020, my son was threated by Absa.

I have paid the amount due and shared POP with Absa, but your company didn't care. I'm in isolation, Absa forcefully and threatened my son, they took the car keys and drove off. Is that how Absa supposed to treat customers?

It took Absa four months to pay my dual insurance, it was paid last week.I have been trying to get hold of Absa but no luck. I guess Absa can do what ever they want to people.