PL
Palesa L
1 reviews | Active since Mar 2014
19 Mar 2019, 08:49
Absa threatening me for being a good client
I am truly disgusted and offended by a threatening SMS received from Absa about my AVAF loan. The SMS threatens to take legal action again should I not pay my instalment on the due date. Mind you,5 years into my loan and I have not missed an instalment, my account has never gone into arrears and only once had I paid a few days after my due date when I asked that the due be changed and was ever moved. Now I don't receive statements for my personal loan for 3 months now.
No wonder the bank is failing.
Disgusting!
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
19 Mar 2019, 11:31Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply19 Mar 2019, 11:31
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
