CW
Carina W

1 reviews | Active since Nov 2010

20 May 2019, 09:58

ABSA threatened me!!!

I took out and insurance in January 2019. Due to unforeseen circumstances I had to cancel this policy. ABSA "refunded" me with an amount of R600. Two weeks later I received the following email from ABSA.

Good day

Please note the amount of R 412.38 is still outstanding and your urgent feedback will be required. There will be ********** claims against you if the funds are not received asap.

kind regards Absa idirect

ABSA made the error.

In above mentioned email it is clear that ABSA threatened me.

0
Replies (1)
Absa
Absa's reply20 May 2019, 12:20
Official
 Hi Carina, I am Nthabiseng and I will be facilitating your case. Please use the following reference number C-***8. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details. 

Best regards,