ABSA, thieving little hobittses. You can give my money back now thank you.

To make a long story short, I was de*****ed through paypal(11 Dec 2017) and reported it to Absa. The issue was resolved BOTH parties accepted unauthorized use/transaction through my account(thank you Absa for failing to protect my account btw). I was reimbursed the amount that was debited and I though that was the end of it, good guy Absa.

But then it all went to ****... 2 Feb 2018 I receive an email from a Kedibone Mirriam Boya who works for "***** Investigations | Africa ***** Operations Card" informing me that

"Good day Mr. Campbell

A ***** case was opened on 14/12/2017 regarding a transaction from PAYPAL *PAY2KOYEL. You were refunded with the transaction, This transaction was then sent back to the merchant for more information(PAYPAL *PAY2KOYEL) and they gave us information that matches yours. (see attached document .)

Please note that your credit card will be DEBITED with the amount of R608.84 from PAYPAL *PAY2KOYEL and if there is a query regarding this transaction you need to take it up with the merchant(PAYPAL *PAY2KOYEL)."

I need to take it up with the merchant? A professionally employed person from a large bank actually used these words. The money went off AGAIN from Credit Card account and I AGAIN phoned absa and AGAIN reported the ********** transaction.

So after getting nowhere and this kedibone POS never getting back to me after numerous attempts as well I contact their social media(twitter) where I am informed that a Vanessa Crowe will handle my case and get back to me WITHIN TWO WORKING DAYS.

Fast forward TWO WEEKS and not a single word has been heard from the elusive Vanessa Crowe. Multiple messages, emails, phone call attempts NOTHING, the social media people keep informing me that they have escalated the matter but still nothing. And just for the sake of trying to ***** me harder, I get debited for "non payment" into a FROZEN account which I can do nothing with. I have email proof and screenshots of every message sent. But alas, the *****s at absa are still nowhere to be seen, except when they take money from your account as they please, then they line up in ques to get to you. Your money is safer in a bright neon bag in the middle of a highway than with these absolute ****s