AM
Adrian M
1 reviews | Active since Oct 2018
17 Nov 2018, 21:14
ABSA Theft
Suffered the same bull**** from Sunwardpark branch for a NEW ACCOUNT (FIRST CARD for this account) and the consultant never said anything while I was there. I got home registered for internet banking and there it was R142 + other charges.
When I went back to the branch they fed this ****...."According to them I was charged a replacement fee for a card I had in 2004/5", Does that make sense???
Another way for them to legally ***** your cash without informing you of what you will be charge!!!!!!!!!!!!!!
Ombudsman here I come................
Helpful (0)
Replies (5)0
Replies (5)
Absa's replyOfficial
19 Nov 2018, 10:47 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply19 Nov 2018, 10:47
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
AM
Adrian M's updateReviewer Update
20 Nov 2018, 11:37Hello Nthabiseng, I hope you can assist... my acc: ***
AM
Adrian M's update20 Nov 2018, 11:37
Reviewer Update
Hello Nthabiseng, I hope you can assist... my acc: ***
Absa's replyOfficial
20 Nov 2018, 15:08 Hi Adrian, I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply20 Nov 2018, 15:08
Official
Hi Adrian, I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
AM
Adrian M's updateReviewer Update
21 Nov 2018, 13:16Hello Nthabiseng
I was contacted by Dora yesterday and did correct my account.
Please send my thanks for Her assistance.
Greatly appreciated
AM
Adrian M's update21 Nov 2018, 13:16
Reviewer Update
Hello Nthabiseng
I was contacted by Dora yesterday and did correct my account.
Please send my thanks for Her assistance.
Greatly appreciated
Absa's replyOfficial
21 Nov 2018, 16:55 Dear Client It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply21 Nov 2018, 16:55
Official
Dear Client It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,