DS
Derik S
1 reviews | Active since Aug 2016
30 Oct 2020, 16:54
ABSA THE WORST REWARDS PROGRAM EVER WHAT A ****
To Whom it may concern
in 2018 my TIER level was TIER 2
With no personal load With no home loan With no home insurance With no cheque account with over draft
And I was on TIER 2
Now with all this things I have extra I should at least be on TIER 3
What ****s are you running with the rewards programs
Frederik Johannes van Schalkwyk
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
02 Nov 2020, 11:13Dear MR Frederik Johannes van Schalkwyk
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***8.
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***8.
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa's reply02 Nov 2020, 11:13
Official
Dear MR Frederik Johannes van Schalkwyk
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***8.
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***8.
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
