PB
Philip B
1 reviews | Active since Jul 2011
05 Nov 2023, 08:55
ABSA THE WORST BANKING APP .
ABSA APP, IS ABSOLUTELY A DISASTER. EVERY TIME I TRY UPDATE DETAIL , OR TRY LINK A NEW PHONE I GET THE FOLLOWING .UNEXPECTED ERROR, THEN YOU GET. ANOTHER MESSAGE, UNABLE TO CONNECT. ABSA GIVES A PHONE NUMBER TO ,CONTACT ALSO ANOTHER DISASTER, NO JOY AFTER A HOUR OF STRUGGLING NO JOY. HOW MUST I PAY MY ACCOUNTS OR DO TRANSFER PAYMENT. IF THE TRANSFER DO NOT HAPPEN ABSA ARE VERY QUIK TO CHARGE
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
06 Nov 2023, 08:57 Dear Phillip, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. Regards Godfrey Ndou Customer Value Management
Best regards,
Absa's reply06 Nov 2023, 08:57
Official
Dear Phillip, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. Regards Godfrey Ndou Customer Value Management
Best regards,
PB
Philip B's updateReviewer Update
06 Nov 2023, 10:56Thanks for reply .ABSA contacted me but cannot help over the phone .must visit a branch. Will do so Wednesday. There is a app problem will not except my details, Stange the details was excepted by my old phone.
PB
Philip B's update06 Nov 2023, 10:56
Reviewer Update
Thanks for reply .ABSA contacted me but cannot help over the phone .must visit a branch. Will do so Wednesday. There is a app problem will not except my details, Stange the details was excepted by my old phone.
Absa's replyOfficial
06 Nov 2023, 13:07Dear Phillip, We welcome your comments. We hope you will get help from the branch.
Regards Godfrey Ndou Customer Value Management
Regards Godfrey Ndou Customer Value Management
Best regards,
Absa's reply06 Nov 2023, 13:07
Official
Dear Phillip, We welcome your comments. We hope you will get help from the branch.
Regards Godfrey Ndou Customer Value Management
Regards Godfrey Ndou Customer Value Management
Best regards,