ABSA the worst bank of them all

<p>Where to start with my list of Absa problems. Lets start with my bond account which this month suddenly increased without warning or reason. When i contacted Absa to discuss, the call centre agent could see no reason for the increase on his system and yet no refund will be given. Whilst on the bond i have been trying to link my bond account to my internet profile, what a joke i have called internet banking and been into two branches and guess what still no bond acc linked to my internet profile. Now to the credit card. I recently received an email from Absa claiming they had been over charging me on my credit card and now the interest rate will be dropped which it has but what about all the years of over charging? A refund? No think again. Just choke the loss down. I regularly receive calls from Absa asking if i would like to increase my credit card limit which i always decline, so recently when i decided i did want to increase it and tried online (which is supposed to be instant - it isnt by the way another Absa lie) i was told by the call centre 3 days later when i followed up that application was never received and it will take a further 3 working days to approve a new applicaiton they wanted me to complete AGAIN. Now personal loans in lieu of not attaining my credit card increase i decided to apply for a personal loan, also done online - also supposed to be instant and gguess what also another lie by Absa. Thus far the loan has taken 3 working days with no word from Absa except when i call to fnd out what is happening. On the the third day today i was told the person dealing with my loan is on leave, well sorry for you as an Absa client that means nothing gets done and you can wait somemore (God forbid you need the money for an emergency you could rather just die while waiting for a response from Absa). So no only does Absa lie continually and their staff are incapable of performing the simplest task but they dont have adequate systems in place to perform simple tasks. Their interest rates are ludicrous and believe me they will not award you for being a loyal client, consideirng i have a bond, savings , cheque, credit card and previously VAF with them. In any case i think time for a change, i hear Nedbank calling my name......</p>