CS
Cathleen S

1 reviews | Active since Aug 2018

02 Oct 2018, 14:07

ABSA THE PATHETIC BANK

PATHETIC!!!!!!! DEBIT MY ACCOUNT WITH THE WRONG AMOUNT. YOU ARE A DISGRACE FOR A TOP BANK. THAT'S WHY I WANT TO SETUP A DEBIT ORDER WITH YOU IN THE FIRST PLACE.

0
Replies (2)
Absa
Absa's reply03 Oct 2018, 21:45
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

CS
Cathleen S's update19 Feb 2025, 11:17
Reviewer Update
ANOTHER MATTER CAME ACCROSS THIS YEAR. WE PAID MONEY IN AN FNB ACCOUNT THAT WAS NO LONGER ACTIVE AND STILL NO RESPONSE FROM ABSA TO ASSIST BY PAYING THE FUNDS BACK INTO MY HUSBANDS ACCOUNT. THIS HAS BEEN GOING ON FOR A YEAR NO WITHOUT AN INVESTIGATION.