BM
Bonita M
1 reviews | Active since Jul 2013
27 May 2021, 12:45
ABSA - The most *********** bank EVER!!!!!
These *********** bunch of people deducted TWO installments from me in December. After a Hello Peter complaint they paid both installments back!!!! Then I paid them MANUALLY on the 30th of December now they tell me I am behind on payments!!!! SERIOUSLY!!!!!! Can they get NOTHING right!!!!!!!!!!!!!!! Now they threaten to blackist me for THEIR Incompetence!!!!!!!
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Absa's replyOfficial
27 May 2021, 16:55Dear Bonita, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply27 May 2021, 16:55
Official
Dear Bonita, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe