AJ
Adriaan J

1 reviews | Active since Feb 2014

17 Nov 2021, 08:44

ABSA the leaders in banking

I would like to thank ABSA for their great work and the way they are running my profile, all my accounts and home loans are running through you guys and it feels so nice to be appreciated by your bank. By a new home and just got an excellent interest rate, thank you ABSA. You are the leaders in banking

0
Replies (2)
Absa
Absa's reply17 Nov 2021, 10:12
Official
Dear Adriaan Jacobs Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.  The reference number to your complaint is C-***8. Kind regards,Rezona Louw Group Customer Care
Absa
Absa's reply17 Nov 2021, 10:16
Official
Dear Adriaan Jacobs

It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients. 

I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd