KM
Keneilwe M

1 reviews | Active since Sept 2022

05 Dec 2022, 15:52

Absa the grove mall, the worst branch

Absa the grove mall, the worst branch ever, from the moment you enter there is no one to assist you with which que to follow, then you find a que then the consultants are slow some of them are just chit chatting on the side, extremely long ques… unprofessional useless branch

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Replies (1)
Absa
Absa's reply06 Dec 2022, 08:53
Official
Dear Keneilwe Mampane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw