NP
Nokuphila P

1 reviews | Active since Dec 2016

16 Dec 2016, 13:20

ABSA THE GREEDY MONSTER

<p>Absa is consuming my late father's money, how greedy is that. My father passed away recently on the 16 November 2016, as an Absa account user he had about R2000 in his flexible account. During that week of his passing as we were busy with the funeral arrangement obviously hoping that that amount on his acpunt would help towards his funeral, three days after his passing not burried yet, his cellphone notified of the ATM WITHDRAWAL, leaving only R67 in his account. Again on the 15 December(after a month of his passing) the R2000 clicked into his account , and R1000 again notificaction of withdrawal clicked on that evening. This is such a devaststing experience as my father has been a breadwinner, it breaks us to see such injustice because some people are abe to access our late father's funds while none of the family member's especially my unemployed, grieving mother is mostly affected by this. ow can we ever trust Absa bank again.</p>

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Replies (1)
Absa
Absa's reply19 Dec 2016, 10:55
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,