ABSA the Glen

Sat in a 45 minute wait (because absa has one consultant working) only for the lady to tell me that my account needs to be FICA'd. She also cannot tell me why, or when there will be any consultants available to help me. Neither can she tell me when or why my account is scheduled for a lockup. There is also no one at reception most of the time, and no system as to when a client can see a consultant, causing other clients to take advantage of the line and pushing in. Very disappointed in this branch especially. At this stage I am willing to move my banking elsewhere and I would not recommend absa to anyone.