BM
Bless M

1 reviews | Active since May 2020

14 May 2020, 20:31

ABSA

<div>I have had a business account with ABSA bank for years now and for pure laziness and hope that things will improve I have stayed with ABSA despite the horrible service or lack of. This bank has consistently been charging me bank charges of average R2800 a month no matter what I do or do not do. When I went to see the business consultant she simply attempted to explain to me why my charges are so high and never offered a solution as to how i could lower them. This has gone on for years now which means I'm paying ABSA an average of R30 000 a year on charges, this is a simple check account with no credit card or loans or overdraft facility. When I once went to the bank when my business was struggling to get an overdraft facility they refused to help me grow and keep my business running. They charge these ridiculously exorbitant charges with the worst banking services offered out there. Their cheque account doesn't come with a cheque card like most banks do. Despite the exorbitant tipping off I'm going through I dont have such little perks other banks offer like slow lounges facility at airport. While my colleagues and friends who spend R450 flat rate at banks like Investec get world class service and perks like slow lounges for 5 times less than what I'm charged I'm left at airport high and dry sitting with my employees at Wimpy. This is a bank of the 80's with such backdated technology unlike their counterparts like FNB, ABSA has zero focus on their clients or their best interest and is not for anyone who is alive in the 21st century. I am not looking for them to refund me the years of ripping me off of my heard earned money, they can keep it, they ****** me fair and square. I only have myself to blame for staying even long after I realised it is daylight legal *******. </div>

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Replies (3)
Absa
Absa's reply15 May 2020, 09:31
Official
Dear Bless 
 
Thank you for bringing this matter to our attention. Kindly provide us with your account number as it seems the provided ID number is incorrect to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management 

Best regards,

BM
Bless M's update15 May 2020, 11:44
Reviewer Update
ID ***
Acc no ***
Skyzer trading
Absa
Absa's reply15 May 2020, 15:09
Official
Dear Bless
 
Thank you for bringing this matter to our attention. Kindly provide us with your account number as it seems the provided ID number is incorrect to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management 

Best regards,