AB
Alex B
1 reviews | Active since May 2012
01 Oct 2021, 21:06
ABSA the Brainless bank
Credit card division, absolutely disgusting how they operate , cancel card, transfer funds without inform the costumer, the call service useless, at the branch they didn’t understand what is going on. 100 % incompetence how it is possible to employ people like that .
After few days I get a message than a card was delivered at 23 Km from my address, when the nearest branch is a 1,5 km. how is THIS POSSIBLE !!!!! on top of this other message than the query it is resolved PATHETIC SERVICE
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
04 Oct 2021, 11:23Dear Alex, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***8. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply04 Oct 2021, 11:23
Official
Dear Alex, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***8. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
04 Oct 2021, 11:33Dear Alex,
Trust you are doing well. Please be advised that we sent an email to the email address ***questing for additional information. Please reply for us to assist further. Thank you. Basani.
Trust you are doing well. Please be advised that we sent an email to the email address ***questing for additional information. Please reply for us to assist further. Thank you. Basani.
Best regards,
Absa's reply04 Oct 2021, 11:33
Official
Dear Alex,
Trust you are doing well. Please be advised that we sent an email to the email address ***questing for additional information. Please reply for us to assist further. Thank you. Basani.
Trust you are doing well. Please be advised that we sent an email to the email address ***questing for additional information. Please reply for us to assist further. Thank you. Basani.
Best regards,
Absa's replyOfficial
04 Oct 2021, 12:20Dear Alex,
Please note that your concern is being addressed via case number C-***4.
Kind Regards
Vanessa Crowe
Please note that your concern is being addressed via case number C-***4.
Kind Regards
Vanessa Crowe
Best regards,
Absa's reply04 Oct 2021, 12:20
Official
Dear Alex,
Please note that your concern is being addressed via case number C-***4.
Kind Regards
Vanessa Crowe
Please note that your concern is being addressed via case number C-***4.
Kind Regards
Vanessa Crowe
Best regards,