1 reviews | Active since Jan 2017

21 Dec 2018, 09:44

ABSA Thabazimbi long queue and only one teller!!!

ABSA Thabazimbi is pathetic, when I came in there was 12 people before me in the line at the tellers and only 1 open teller!!!! I have been waiting more than 10 minutes already and only one person has been helped. They know that today is one of the busier days why can't there be more people to help. It is frustrating to stand in line and wait especially if you have to go back to wor**** Service is really very very poor!!

0
Replies (2)
Absa
Absa's reply21 Dec 2018, 13:03
Official
Dear Tania
Thank you for bringing this matter to our attention.
Please accept my sincere apology for the lack of service you received.
Kindly provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette 

Best regards,

's update21 Dec 2018, 13:41
Reviewer Update
*** but I was in the branch on behalf of the company I work for to deposit a cheque for them but does not matter I am a client of ABSA as well