PT
Pieter T
1 reviews | Active since Sept 2021
09 Sept 2021, 08:28
ABSA TERRIBLE SERVICE
I have been battling to get a response from ABSA Intake Call centre regarding my Dad's will...emails are sent but no reply and when the Call Centre is contacted on ***the message you get all day long is "Our consultants are busy" !!!! Could somebody please call me to assist ???
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Absa's replyOfficial
09 Sept 2021, 13:06 Dear Pieter Trichardt Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***7. Kind regards, Rezona Louw Group Customer Care
Absa's reply09 Sept 2021, 13:06
Official
Dear Pieter Trichardt Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***7. Kind regards, Rezona Louw Group Customer Care