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Manie B
1 reviews | Active since Feb 2024
12 Feb 2024, 17:05
ABSA terrible service after 5 months and nothing
ABSA is the absolute worst bank ever. We have been trying to get bank Statements from the ***ca department for FIVE (5) MONTHS and still NO REPLY - we get the auto-generated replies that states it will be fixed in 3 days BUT still nothing after FIVE MONTHS #absabank #absais**** #absauseless #absa****service #absa*** #absa****
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Manie B's updateReviewer Update
12 Feb 2024, 17:07 RDCQueries
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Manie B's update12 Feb 2024, 17:07
Reviewer Update
RDCQueries
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Manie B's updateReviewer Update
13 Feb 2024, 09:04I have been sending emails to 7 ABSA email addresses and not one of them has anybody with the brains to actually reply. I also now have this complaint on Twitter (X) and will be posting on TicTok soon as well. Absolutely beats me that ABSA cannot even reply to a simple request to get statements fro the RDC Queries Department. Absolutely disgusting, and this since October last year.
MB
Manie B's update13 Feb 2024, 09:04
Reviewer Update
I have been sending emails to 7 ABSA email addresses and not one of them has anybody with the brains to actually reply. I also now have this complaint on Twitter (X) and will be posting on TicTok soon as well. Absolutely beats me that ABSA cannot even reply to a simple request to get statements fro the RDC Queries Department. Absolutely disgusting, and this since October last year.
Absa's replyOfficial
13 Feb 2024, 09:26Dear Manie
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Absa's reply13 Feb 2024, 09:26
Official
Dear Manie
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management