RC
Rynard C

1 reviews | Active since Mar 2009

08 May 2018, 11:03

ABSA Terrible response

I had two ********** transactions in quick succession on my ABSA credit card. I phoned ABSA and it took a whopping 22 minutes for them to answer the call!!

While I was holding on another transaction happened. Terrible ABSA!

Surely a critical function like ***** should not be allowed to have such a terrible response! Very disappointing.

0
Replies (1)
Absa
Absa's reply08 May 2018, 21:28
Official

Dear Client
Thank you for bringing this matter to our attention. On which account ***** took place and please give us the amounts. We will investigate the matter and provide feedback once the matter has been resolved.”

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,