Absa terrible business service

I recently decided to expand my business and the best way to do that was investing in it. So I approached absa and spoke to my business banker to help fund my business. I was referred to the online team and was disappointed with the service from that department.I had to wait for days for any feedback from them and when I decided to call them for feedback they response was we tryed calling but no answer...so they never bothered and it was only the 1st attempt. I did call the department and requested to speak to the manager and asked for her email address which she told me that the manager does not have a direct email.. Bull****...my application was declined bcoz I had a company called glocell which ****med me into a contract that I did not sign up for and was affecting my personal account so I couldn't qualify on my business account. I hope this make sense. So they want me to apply on my personal capacity because I will stand a better chance but they just told me that my personal account is affecting my business account and still want me to apply through my personal account... Very frustrating and complicated.. So I decided to close my accounts with absa and move elsewhere.. Please ppl don't be fooled by absa in helping you grow ur business they don't have the vision in my opinion. I've being with absa for 14 years and this is the service you get bcoz u just another number to them