WVdm
Wilhelm Van der merwe

1 reviews | Active since Dec 2019

02 Dec 2019, 00:21

Absa - terrible bank and ******!!

This bank doesn’t know what it is doing!!! I had to change banks because of their incompetence and I stopped all accounts but one just for convenience. My practice loan account was stopped 3 months ago and yet Absa continues to ***** R1250 every month from my account !!! Upon enquiry they said they are looking into it - that was last month and still nothing happened - and low and behold they just took another R1250 from my account today!! Seems the best thing to do is just sever all ties with Absa!!! Poor poor poor service! And I’m supposed to be a private client - complete hogwash!!!

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Replies (1)
Absa
Absa's reply02 Dec 2019, 14:10
Official
Dear Wilhelm
 
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value ManagementAbsa Bank Ltd