ZC
Zané Combrink
1 reviews | Active since Sept 2019
06 Sept 2019, 14:04
ABSA Terrible bank
Absa South Africa Worst service ever from a bank! My personal banker Precious Mabuza never answers her phone. Doesn't get back to me on my emails and doesn't follow up on my instructions regarding my account. I have been to the branch multiple times she has only been there twice. This is the second time Absa has made wrongful deductions on their side. 1st being charging my twice for large amounts of statements and now again insurance on a home lone that has already been paid off.
Get your act together.
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Replies (3)0
Replies (3)
Absa's replyOfficial
06 Sept 2019, 16:24 Dear Client,
Thank you for bringing this matter to our attention. I tried calling on cell number provided, however incorrect. Kindly provide me with your ID number (send privately) in order for me to log an incident and investigate your concern. Feedback will be provided once the matter has been resolved.
RegardsVanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention. I tried calling on cell number provided, however incorrect. Kindly provide me with your ID number (send privately) in order for me to log an incident and investigate your concern. Feedback will be provided once the matter has been resolved.
RegardsVanessa Crowe
Specialist case Manager
Customer Value Management
Best regards,
Absa's reply06 Sept 2019, 16:24
Official
Dear Client,
Thank you for bringing this matter to our attention. I tried calling on cell number provided, however incorrect. Kindly provide me with your ID number (send privately) in order for me to log an incident and investigate your concern. Feedback will be provided once the matter has been resolved.
RegardsVanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention. I tried calling on cell number provided, however incorrect. Kindly provide me with your ID number (send privately) in order for me to log an incident and investigate your concern. Feedback will be provided once the matter has been resolved.
RegardsVanessa Crowe
Specialist case Manager
Customer Value Management
Best regards,
ZC
Zané Combrink's updateReviewer Update
06 Sept 2019, 17:24It's a French number. I live in France. You can try the number and add +33 For the country code
ZC
Zané Combrink's update06 Sept 2019, 17:24
Reviewer Update
It's a French number. I live in France. You can try the number and add +33 For the country code
Absa's replyOfficial
09 Sept 2019, 10:36Dear Client,
Thank you for responding. Please provide me with you ID number ( privately) to log an incident. We will then get you personal banker to make contact with you on new number provided
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for responding. Please provide me with you ID number ( privately) to log an incident. We will then get you personal banker to make contact with you on new number provided
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Best regards,
Absa's reply09 Sept 2019, 10:36
Official
Dear Client,
Thank you for responding. Please provide me with you ID number ( privately) to log an incident. We will then get you personal banker to make contact with you on new number provided
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for responding. Please provide me with you ID number ( privately) to log an incident. We will then get you personal banker to make contact with you on new number provided
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Best regards,