ABSA Terrible and arrogant staff

<p>after 2 weeks of requesting for information regarding an account held at ABSA, no one seems to know the answer, the employees are quick to anger, they personalise issues evading the reall problem. Even after sending an email to ********** there's no sense of customer service. Depending how the individual feels about the issue, they apply their own resolution. I recently spoke to a Dumisani who was rude, and refused to take feedback about ABSA's poor service. There's no accountablility, even the customer complaints Team does not address the issue, but refer you to "someone" in their web of confusion! Can someone contact me who knows what they're doing, and understand customer service?</p>