ABSA Technology Challenged!

<p>On the 28th I wanted to use my credit card to purchase something online. Due to the OTP going to the incorrect cellphone number the transaction could not be completed. i have updated my details on a numerous of occasions.</p> <p> </p> <p>Today I called ABSA call centre and was eventually transferred to "3 D payments dept" and told that i cannot complete the transaction either due to the cellphone number.</p> <p> </p> <p>1. What is the purpose of over a 100 security questions if a cellphone number cannot be updated?\</p> <p>2. ABSA enqury que's are ridiculous; are there no other alternatives?</p> <p>3. I had to wait close to 30mins on the phone only to be told to go to the branch.</p> <p> </p> <p>I require assistance urgently as going into a branch is a waste of time.</p> <p> </p> <p> </p>