absa technical error while withdrawing
i have a capitec account but no capitec atm in the centre where i withdraw money i used the absa atm to withdraw R950 rand the atm said the transaction cannot be completed due to technical error however the sms on my account said the money had been withdrwan but i did not receive anything please can you tell me why is that and how do i rectify this issue
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Absa's replyOfficial
02 Jan 2020, 09:28Dear Michael, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as process to follow for further assistance. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply02 Jan 2020, 09:28
Official
Dear Michael, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as process to follow for further assistance. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
's updateReviewer Update
02 Jan 2020, 09:44My details Michael Kemp contact no ***I have logged a report with capitec and awaiting response
's update02 Jan 2020, 09:44
Reviewer Update
My details Michael Kemp contact no ***I have logged a report with capitec and awaiting response
's updateReviewer Update
02 Jan 2020, 09:45Email ***
's update02 Jan 2020, 09:45
Reviewer Update
Email ***
's updateReviewer Update
02 Jan 2020, 09:45*** sorry that is the correct email
's update02 Jan 2020, 09:45
Reviewer Update
*** sorry that is the correct email