JH
Jan H
1 reviews | Active since Aug 2024
27 Oct 2024, 13:16
Absa taking too long
I app**** for a normal debit card on Thursday the 24th of October 2024, and still have had no feedback as to my account. It's pathetic to wait that long for a normal savings account.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
28 Oct 2024, 09:12Dear Jan, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply28 Oct 2024, 09:12
Official
Dear Jan, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's replyOfficial
28 Oct 2024, 10:43Dear Jan,
We refer to the complaint forwarded to our office for intervention.C-***0
We have tried to contact you on your cellphone *** and it was not answered. Please let us know a convenient time or alternative number so we can contact you and arrange for the delivery of your debit card.
RegardsGodfrey NdouAbsa Bank Group Customer Care
We refer to the complaint forwarded to our office for intervention.C-***0
We have tried to contact you on your cellphone *** and it was not answered. Please let us know a convenient time or alternative number so we can contact you and arrange for the delivery of your debit card.
RegardsGodfrey NdouAbsa Bank Group Customer Care
Best regards,
Absa's reply28 Oct 2024, 10:43
Official
Dear Jan,
We refer to the complaint forwarded to our office for intervention.C-***0
We have tried to contact you on your cellphone *** and it was not answered. Please let us know a convenient time or alternative number so we can contact you and arrange for the delivery of your debit card.
RegardsGodfrey NdouAbsa Bank Group Customer Care
We refer to the complaint forwarded to our office for intervention.C-***0
We have tried to contact you on your cellphone *** and it was not answered. Please let us know a convenient time or alternative number so we can contact you and arrange for the delivery of your debit card.
RegardsGodfrey NdouAbsa Bank Group Customer Care
Best regards,