MG
Maude G

1 reviews | Active since Mar 2017

28 Mar 2017, 12:02

ABSA taking over 3 weeks to close an account

<p>I went into an ABSA branch to close my current account.... paid the "closing fee" and 3 weeks later it is still not closed!!!!! Totally pathetic! Just mounting to the heaps of issues in the past, like leaving me stranded without a working credit card in Europe.... I thought that this would be the end of my battles with ABSA, but they just seem to keep coming..... How long should it take to close an account?</p>

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Replies (1)
Absa
Absa's reply28 Mar 2017, 16:12
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd