DP
Deon P

1 reviews | Active since Oct 2009

03 Sept 2019, 12:42

ABSA taking my money

ABSA advertise that their ABSA Banking App is free on a cell phone. Yet I am paying R119.50 per month for internet services which I don't want and don't use. I phoned their customer service line and the answer was that the internet fees is for my cell phone backing app. I do about 2 transaction per month. I call this *******.

0
Replies (1)
Absa
Absa's reply03 Sept 2019, 13:44
Official
 Dear Client,
  
 Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. 
 

Regards
 Vanessa Crowe
 Specialist case Manager 
 Customer Value Management