ABSA TAKING LONG TO REVERSE DOUBLE TRANSACTION

I bought material from Ridge Mica on 22/06/2015.Apparently the transaction went through my credit card twice.<br> I then went to Ridge Mica Waterkloof and the manager printed all their cash transactions for the day as proof that the money did not go through their bank account.The manager then asked me to go to ABSA to ask for a reversal.I did that,a dispute was logged but up to now nothing has been resolved.<br> <br> I have been to and from Mica and ABSA more than 5 times asking for the money back but it seems none of the two wants to take responsibility for the refund.<br> At least i have been getting feedback and calls from Mica,as for ABSA nothing.<br> <br> I am very angry with ABSA,as it is my bank and whenever i call the call centre im being told a differnet story.To get anything done at ABSA one has to scream,and im tired of this.I just want my money back.