AG
Andre G
1 reviews | Active since Jul 2020
02 Dec 2020, 10:30
Absa Taking charges on a cancelled credit life assessment/refund wanted!!!
I sent a request to cancel my Credit life assessment on my cheque account and received a response on the 9th November 2020 saying it has been cancelled.
Today the 02/12/2020 Absa has just charged me R 118,60(Int debit order to credit life ass) which is supposed to be cancelled.
Also they have charged me another R 109 ( Admin charge see charge statement detail) which was supposed to stop when the credit life was cancelled.
I have been trying to get this sorted out for the last 2 months and nothing has happened.
I want my charges refunded as this was not catered for, was not supposed to come off this month at all.
I would like someone to sort this out asap as I need it refunded!!
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Andre G's updateReviewer Update
07 Dec 2020, 10:03Good Day
Its been 5 Days and have still not got any further with this?
I was told first it would take 3 days and then 5 days?
I really want this sorted, I want my refund and the credit life on my cheque account cancelled(Even though I received an official response from absa saying it was cancelled)
Its been 5 Days and have still not got any further with this?
I was told first it would take 3 days and then 5 days?
I really want this sorted, I want my refund and the credit life on my cheque account cancelled(Even though I received an official response from absa saying it was cancelled)
AG
Andre G's update07 Dec 2020, 10:03
Reviewer Update
Good Day
Its been 5 Days and have still not got any further with this?
I was told first it would take 3 days and then 5 days?
I really want this sorted, I want my refund and the credit life on my cheque account cancelled(Even though I received an official response from absa saying it was cancelled)
Its been 5 Days and have still not got any further with this?
I was told first it would take 3 days and then 5 days?
I really want this sorted, I want my refund and the credit life on my cheque account cancelled(Even though I received an official response from absa saying it was cancelled)