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justin G
1 reviews | Active since Jan 2020
24 Mar 2022, 05:28
Absa taking 2 weeks to open an account
I tried to move my business account from fnb to absa. Probably a mistake. It's been almost 2 weeks and still nothing. The level of service from both the business banker and absa is unacceptable. I have decided to open an account at another bank this morning.
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Absa's replyOfficial
24 Mar 2022, 10:49Dear Justin Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply24 Mar 2022, 10:49
Official
Dear Justin Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Vanessa CroweGroup Customer Care