MS
Marius S
1 reviews | Active since May 2019
31 Oct 2023, 07:56
ABSA takes the food out of you mouth
I just want to understand something…
I client from ABSA is struggling financially…. He informs his bank of this on various occasions… All they offer is a one month payment deferral on his vehicle finance.
After this the client is forced to apply for debt review.
Before this proses has been finalised the client receives a refund from SARS for wrongful penalties logged against his returns all just to hear the Bank will not release the money.
Money that belongs to the client, Money that would be a lifeline for a already struggling client and yet the Bank claims it as if it is their money.
I beg of you to make this make sense!!! Where is the humanity in this? How on earth can a bank do this????
Helpful (0)
Replies (13)0
Replies (13)MS
Marius S's updateReviewer Update
01 Nov 2023, 05:48I am truly at a loss for words!!!! You are truly deplorable in every sense of the word!!! You continue to take every sent that I have available to me!!! Why??? Because of the debt review process??? Then please explain to me this how on earth if this process is done allowing you to take my money how is my accounts still accumulating intrest. That is textbook unfair enrichment!!! What the hell is the purpose of a debt review then????? Why don’t you come and take my vehicle but still have me pay for it!!!!!!!!!!
MS
Marius S's update01 Nov 2023, 05:48
Reviewer Update
I am truly at a loss for words!!!! You are truly deplorable in every sense of the word!!! You continue to take every sent that I have available to me!!! Why??? Because of the debt review process??? Then please explain to me this how on earth if this process is done allowing you to take my money how is my accounts still accumulating intrest. That is textbook unfair enrichment!!! What the hell is the purpose of a debt review then????? Why don’t you come and take my vehicle but still have me pay for it!!!!!!!!!!
Absa's replyOfficial
01 Nov 2023, 11:24Dear Marius
We have referred your matter to our Collections team for review.
Once feedback is received we will engage with you.
Kind regards
We have referred your matter to our Collections team for review.
Once feedback is received we will engage with you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply01 Nov 2023, 11:24
Official
Dear Marius
We have referred your matter to our Collections team for review.
Once feedback is received we will engage with you.
Kind regards
We have referred your matter to our Collections team for review.
Once feedback is received we will engage with you.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
MS
Marius S's updateReviewer Update
02 Nov 2023, 12:10Can you please assist me in explaining to me what you are trying to achieve in constantly harassing and threatening me with legal action even though I am under debt review!?
I am struggling to understand what your endgame is???
I am struggling to understand what your endgame is???
MS
Marius S's update02 Nov 2023, 12:10
Reviewer Update
Can you please assist me in explaining to me what you are trying to achieve in constantly harassing and threatening me with legal action even though I am under debt review!?
I am struggling to understand what your endgame is???
I am struggling to understand what your endgame is???
Absa's replyOfficial
02 Nov 2023, 20:46.
Absa's reply02 Nov 2023, 20:46
Official
.
MS
Marius S's updateReviewer Update
02 Nov 2023, 20:55Wow really went the extra mile on that reply
MS
Marius S's update02 Nov 2023, 20:55
Reviewer Update
Wow really went the extra mile on that reply
MS
Marius S's updateReviewer Update
03 Nov 2023, 12:21A week later!!!!! How on earth is this reasonable??? And in the meantime I am being harassed by ABSA!!!!!!
MS
Marius S's update03 Nov 2023, 12:21
Reviewer Update
A week later!!!!! How on earth is this reasonable??? And in the meantime I am being harassed by ABSA!!!!!!
Absa's replyOfficial
06 Nov 2023, 17:18The matter has been resolved.
Absa's reply06 Nov 2023, 17:18
Official
The matter has been resolved.
MS
Marius S's updateReviewer Update
06 Nov 2023, 19:15The fact that you allege that something is resolved doesn’t make it so.
By the way who is Shane since the emails addressed to me is titled Shane?!
Could not even get my name right!!!!!
Well done neh well done!!!!
By the way who is Shane since the emails addressed to me is titled Shane?!
Could not even get my name right!!!!!
Well done neh well done!!!!
MS
Marius S's update06 Nov 2023, 19:15
Reviewer Update
The fact that you allege that something is resolved doesn’t make it so.
By the way who is Shane since the emails addressed to me is titled Shane?!
Could not even get my name right!!!!!
Well done neh well done!!!!
By the way who is Shane since the emails addressed to me is titled Shane?!
Could not even get my name right!!!!!
Well done neh well done!!!!
MS
Marius S's updateReviewer Update
07 Nov 2023, 09:20The matter has been resolved and yet I am still being harassed by your collections department!!!!!!!
MS
Marius S's update07 Nov 2023, 09:20
Reviewer Update
The matter has been resolved and yet I am still being harassed by your collections department!!!!!!!
Absa's replyOfficial
07 Nov 2023, 09:45Dear Marius
Please read your emails, we did say that we have sent the instruction to collections to stop the calls.
Please read your emails, we did say that we have sent the instruction to collections to stop the calls.
Absa's reply07 Nov 2023, 09:45
Official
Dear Marius
Please read your emails, we did say that we have sent the instruction to collections to stop the calls.
Please read your emails, we did say that we have sent the instruction to collections to stop the calls.
MS
Marius S's updateReviewer Update
07 Nov 2023, 10:03Please read my emails??? The audacity that you have!!! If that was the case why are they still constantly calling me?
Please do your job!!!
You are deplorable!!!
Please do your job!!!
You are deplorable!!!
MS
Marius S's update07 Nov 2023, 10:03
Reviewer Update
Please read my emails??? The audacity that you have!!! If that was the case why are they still constantly calling me?
Please do your job!!!
You are deplorable!!!
Please do your job!!!
You are deplorable!!!
MS
Marius S's updateReviewer Update
07 Nov 2023, 10:06Also are you referring to the emails that is addressed to Shane but that was sent to me???
Very rich coming from you when you cannot get the simplest details right
Very rich coming from you when you cannot get the simplest details right
MS
Marius S's update07 Nov 2023, 10:06
Reviewer Update
Also are you referring to the emails that is addressed to Shane but that was sent to me???
Very rich coming from you when you cannot get the simplest details right
Very rich coming from you when you cannot get the simplest details right
Absa's replyOfficial
09 Nov 2023, 11:09Dear Marius
Kindly note the accounts have been placed under debt review, and you will no longer be receiving any collections correspondence.
Kind regards
Kindly note the accounts have been placed under debt review, and you will no longer be receiving any collections correspondence.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply09 Nov 2023, 11:09
Official
Dear Marius
Kindly note the accounts have been placed under debt review, and you will no longer be receiving any collections correspondence.
Kind regards
Kindly note the accounts have been placed under debt review, and you will no longer be receiving any collections correspondence.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd