ABSA takes again.

This is so messed up. I have had an account for 20 years, and tried closing my account. I WAS TOLD ONLY IN THE BANK, on trying to close in the bank, I was told I cannot pay cash, I need to transfer.

My outstanding balance due to bank charges was R+-470 and was asked to transfer 538. My balance shows a positive Of almost R100 but they close with a R0 balance. It's a small amount but since requesting an account freeze its costing me R600 to close my account.