ABSA takes additional fees incorrectly

Every month since I opened an account last year July, an additional amount of R50 has been deducted from my account on the 30th of every month, for an ATM statement that I did not request.

I call ABSA, they refund the money and say the issue is "resolved". The same thing happens the next month, and the next.

I waste my time and airtime every month, calling them to get the money refunded. Unfortunately I didn't catch the amounts coming off at first, and ABSA only refunds up to 3 months. So I have missed out on claiming back all of the amounts that they've incorrectly taken. Now that I check every month, I need to call every month.

It is getting ridiculous. The amount needs to be cancelled once and for all.