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Natasha O

1 reviews | Active since Mar 2011

23 Nov 2015, 09:10

ABSA TAKES 3 DAYS FOR EFT

Never in my life have I come across a more pathetic bank. I moved from Absa to FNB because of their poor service delivery. Absa literally is the only bank that takes 2 to 3 WORKING days to release an EFT. How is it possible for other banks to do so immediately but it takes Absa THREE days! An EFT was made to my FNB account on Saturday and it is Monday morning 9am and it still is not reflecting in my account. And the call centre will make no effort whatsoever to assist in helping. Now my son won't have a birthday because Absa is pathetic. I have always thought they were pathetic and now I have been proven right once again.

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Replies (1)
Absa
Absa's reply23 Nov 2015, 15:08
Official
Hello Tashaidan,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,