1 reviews | Active since Oct 2018
ABSA take money from my account with permission
On Saturday morning I woke up to find an amount of R97.00 left in my bank account after ABSA unilaterally debited my account for an amount of R10 000.00 without my permission. Upon inquiring, I discovered that this amount was taken to offset an old debt that I have. Whilst I do acknowledge the debt and have since made an amicable arrangement with the attorneys to debit my account on a monthly basis until settled, ABSA has refused and has not given me my funds back. I am a father of 2 and am gainfully employed - how is ABSA expecting me to survive for the rest of the month with the R97,00 - Is this how ABSA treats it's customers with no regard for theirs and their families well being - just so that you know ABSA, the monies that you have taken was to sustain my family for the month, food, transport etc...how am I expected to survive without a cent for the rest of the month, could you please let me know.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
