KN
Kagisho N
1 reviews | Active since Aug 2019
27 Aug 2019, 08:43
Absa Take Home Service
On Sunday 25th August 2019 I made contact with the Absa Take Me Home Service contact centre to book a trip. The service I received was beyond terrible, the staff was unprofessional. The first call centre agent hung up on my ear... Im beyond disappointed with the Absa Take me Hoe Service!!!
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Replies (2)
Absa's replyOfficial
28 Aug 2019, 08:30Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Absa's reply28 Aug 2019, 08:30
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Absa's replyOfficial
28 Aug 2019, 09:27Dear Kagisho Your complaint reference number is C-***3. Progress will be provided within the next 2 working days. Please feel free to contact me on ***, alternatively you can email me at *** if you are unable to get hold of me telephonically.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Absa's reply28 Aug 2019, 09:27
Official
Dear Kagisho Your complaint reference number is C-***3. Progress will be provided within the next 2 working days. Please feel free to contact me on ***, alternatively you can email me at *** if you are unable to get hold of me telephonically.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management