GB
Grant B

1 reviews | Active since Jun 2016

14 Jun 2016, 13:46

ABSA Systems Down Again - Maria Ramos, what is going on at ABSA

<p>Did an international transfer. Received reference number. Hours later received an sms saying it was unsuccessful.</p> <p>Have been experiencing many problems with ABSA systems from last year and no one internally seems to be aware until clients call in and say that they are not working.</p> <p>No one senior tries to assist either. They often lie about the internal systems problems and eventually they come out and then they apologise.</p> <p>Really frustrated with ABSA. Got to be the worst in banking at the moment! And I used to like banking there.</p>

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Replies (1)
Absa
Absa's reply15 Jun 2016, 08:39
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd