The time spent at the counter has to be at the top of the long wait, worse than home affairs due to system speed.
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Absa's replyOfficial
07 Oct 2024, 11:28
Dear Steph**** Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply07 Oct 2024, 11:28
Official
Dear Steph**** Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Vanessa CroweGroup Customer Care