KN
Kuhle N
1 reviews | Active since Feb 2014
05 Jul 2022, 13:48
Absa system generates incorrect texts and its a nuisance ( ABSA Instant Loan)
Getting 2 sms' per day about instant loan deducted on 27/06/22. When I call the call cuts/ it rings forever due to high call volumes. Its annoying AF. Second time ABSA is sending repetitive texts incorrectly.
Fix this asap and let me not get another reminder again
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Absa's replyOfficial
05 Jul 2022, 14:42Dear Kuhle Ntloko Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa's reply05 Jul 2022, 14:42
Official
Dear Kuhle Ntloko Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw