AM
Anchen Miles-Hope

1 reviews | Active since Dec 2017

15 Jul 2025, 12:30

ABSA sweet talks HELLO PETER🤬

On the 4th of July 2025 I've posted a review on the pathetic customer service regarding the arrangement made by me to pay off my debt as I've lost my job. Nthabiseng Sibande, Specialist case manager at ABSA, made contact and with numerous emails that she just brushed off, I've decided to call her. HER CELLPHONE IS SWITCHED OFF SINCE THEN🤬🤬🤬 I NEVER received a Section 129 notice of the national credit act. ABSA practises unfair and discriminating. I DID MAKE ARRANGEMENTS TO PAY OFF MONTHLY... and then they handed me over. I am furious. As a humanbeing I also have rights. And ABSA taking it away from me. To loose one's job, isn't a choice!!!!

0
Replies (7)
Absa
Absa's reply15 Jul 2025, 14:28
Official
Dear Mrs Elizabetha Miles, Thank you for your posting. Your matter is being attended to by Nthabiseng Sibande under case reference C-***2   ref:!00D1r01GluM.!500Si0Hsf4W:ref  Kindly bear with us. Feedback will be provided. Thank you.

Best regards,

AM
Anchen Miles-Hope's update15 Jul 2025, 14:43
Reviewer Update
Then please ask her to contact me immediately!!! *** I'll keep on writing reviews UNTIL she calls me and LISTENS TO ME
Absa
Absa's reply15 Jul 2025, 15:14
Official
Dear Mrs Miles, Please note that Nthabiseng is not available with no access to emails. I will attend to your matter further under the case reference C-***9. We apologise for the inconvenience caused. Thank you. Basani HlungwaneAbsa Bank Limited 

Best regards,

AM
Anchen Miles-Hope's update15 Jul 2025, 15:33
Reviewer Update
When will you make contact with me? Do you even have all the information and documentation and emails back and from between us????? Or do I start this process again????
Absa
Absa's reply15 Jul 2025, 16:03
Official
I tried contacting you on cell *** with no success.

Best regards,

AM
Anchen Miles-Hope's update15 Jul 2025, 16:25
Reviewer Update
Thank you so much, Basani! You called again!
Absa
Absa's reply15 Jul 2025, 17:20
Official
You are most welcome.
Thank you.......

Best regards,